Terms and Conditions

Welcome to Big B Mart. By accessing or using our website, bigbmart.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

1.1. These terms and conditions apply to all products and services provided by Big B Mart through our website.

1.2. By using our site, you signify your acceptance of these terms and conditions. If you do not agree, please do not use our site.

2. Products and Services

2.1. Big B Mart offers a range of construction materials and tools, including TMT steel, cement, river sand, bricks & blocks, electrical items, plumbing tools, paints, tiles, and more.

2.2. All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide orders.

3. Pricing and Payment

3.1. All prices listed on our website are in Indian Rupees (INR) and are inclusive or exclusive of GST unless stated otherwise.

3.2. Prices are subject to change without notice.

3.3. We accept various forms of payment, including credit/debit cards, net banking, and cash on delivery (COD) where applicable.

4. Order and Acceptance

4.1. By placing an order, you are making an offer to purchase under these terms and conditions.

4.2. Once you place an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order.

4.3. We reserve the right to accept or decline your order at any time after receipt.

5. Delivery

5.1. We deliver products within Hyderabad, Telangana.

5.2. Delivery times may vary based on product availability and delivery location.

5.3. Any delivery dates provided are estimates and not guaranteed. We are not liable for any delays in delivery.

6. Returns and Refunds

6.1. We accept returns of products within 7 days of delivery if the product is defective or damaged.

6.2. To initiate a return, please contact our customer service team with your order details.

6.3. Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method.

7. Warranty and Liability

7.1. All products come with a warranty as provided by the manufacturer.

7.2. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8. Privacy

8.1. We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9. Changes to Terms and Conditions

9.1. Big B Mart reserves the right to modify these terms and conditions at any time without prior notice.

9.2. Your continued use of the site following any changes signifies your acceptance of the new terms and conditions.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws of India.

10.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

11. Contact Us

11.1. If you have any questions or concerns about these terms and conditions. Contact Us